Thank you for always choosing BANYAN.

Due to the Obon holiday from Wednesday, August 13th to Friday, August 15th, our shipping operations and customer service will be closed as follows.
Normal operations will resume on Monday, August 18th.

【Shipping Operations Holiday Period】
Wednesday, August 13th to Friday, August 15th

【Regarding Order Shipments】
◼Orders placed by Monday, August 11th
→Scheduled to be shipped by Tuesday, August 12th
*This applies only to items that are in stock. For pre-orders, please allow up to 5 weeks from order to shipment.
*If there are any deficiencies in your address or other information, it may take time to confirm, potentially causing delays in shipment.
*Cancellations, returns, and exchanges during the holiday period will be processed sequentially from Monday, August 18th.

◼︎Orders placed from Tuesday, August 12th onwards (including during the holiday period)
→Will be shipped from Monday, August 18th.

【Customer Service Holiday Period】
Wednesday, August 13th to Friday, August 15th

◼Inquiries received after 5:00 PM on Tuesday, August 12th
→Will be answered sequentially from Monday, August 18th.
*After the holiday period, it may take longer than usual to reply.
We will answer in the order received, and we apologize for any inconvenience this may cause, but we appreciate your understanding.

We appreciate your continued patronage of BANYAN.