Thank you for always using the official BANYAN online store.

We would like to inform you about our shipping and customer service during the New Year holidays.

【Shipping Holiday Period】
December 28 (Sat) - January 5 (Sun)

■Orders placed by December 27 (Fri) 9:59 AM
→Scheduled to be shipped within the year

*This applies only to "in stock" items. Please check the product page above the purchase button to confirm if an item is "in stock."
*If there are any address discrepancies or other issues requiring confirmation, your order may not be shipped within the year.

■Orders placed from December 27 (Fri) 10:00 AM onwards
→Will be shipped sequentially from January 6 (Mon).


【Customer Service Center Holiday Period】

December 28 (Sat) - January 5 (Sun)

■Inquiries received by December 27 (Fri) 5:00 PM
→We will respond to inquiries regarding orders and shipping in the order received.
Please note that depending on the volume of inquiries, our response may be after the holiday period. We appreciate your understanding.


■Inquiries received from December 27 (Fri) 5:00 PM onwards
→We will respond sequentially from January 6 (Mon).

※After the New Year holidays, it may take longer than usual to respond.
We will respond in the order received. We apologize for any inconvenience this may cause and appreciate your understanding.