Thank you for your continued patronage of BANYAN.

Due to the New Year holidays, our store, delivery services, and customer service will be closed during the following periods:

【Store Holiday Period】
December 31, 2025 (Wed) - January 3, 2026 (Sat)
*On December 30 (Tue), we will be open until 8 PM as usual.

【Delivery Service Holiday Period】
December 30, 2025 (Tue) - January 3, 2026 (Sat)

【Regarding Order Shipments】
◼Orders placed by December 28 (Mon)
→Scheduled to be shipped by December 29 (Tue)

*Limited to items in stock. For pre-orders, it may take up to 6 weeks from order to shipment.
*If there are any errors in your address, etc., it may take time to confirm, and shipping may be delayed until January 4 (Sun) or later.
*If there is a rush of orders, shipping may be delayed until January 4 (Sun) or later.
*Cancellations, returns, and exchanges during the holiday period will be handled sequentially from January 5 (Mon).

◼Orders placed from December 29 (Tue) onwards (including during the holiday period)
→Will be shipped sequentially from January 4 (Sun).

*Orders will be shipped sequentially, but due to heavy congestion in the shipping center and logistics before and after the New Year holidays, delivery may take longer than usual.

【Customer Service Holiday Period】
December 27, 2025 (Sat) - January 4, 2026 (Sun)

◼Inquiries made by December 26 (Fri) 5:00 PM
→We will respond sequentially by the 26th.

*Depending on the inquiry volume, responses may be delayed until after the holiday period. We appreciate your understanding.

◼Inquiries made after December 26 (Fri) 5:00 PM
→We will respond sequentially from January 5 (Mon).

*After the holiday period, it may take longer than usual for us to reply. We apologize for any inconvenience this may cause and appreciate your understanding as we respond in the order received.

Thank you for your continued support of BANYAN.